Penn Orthopaedics Chester County Hospital
Orthopaedic Surgery • Chester, PA
Ratings by platform
- Healthgrades: 80% patient recommendation rate (N/A)
- U.S. News (Dr. Cheston Simmons): 5 out of 5 (based on 165 ratings) (165)
- rater8 (Dr. Cheston Simmons): 5.0 stars (554 ratings)
- Birdeye (Penn Orthopaedics Southern Chester County): 3.1 stars (8 reviews)
- Yelp (Premier Orthopaedics): N/A (Mixed/Negative feedback) (41 reviews)
What patients say
Patients praise
- High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner
- Positive ratings for surgical outcomes and overall clinical care effectiveness
- Hospital recognized as high-performing in orthopedic procedures/conditions
- Strong recommendation rates from patients for hospital-based care
Common complaints
- Long wait times in the emergency department
- Difficulties reaching office staff by phone
- Mixed feedback regarding nursing care during inpatient stays
- Inconsistent communication regarding post-surgical care and hospital amenities
In patients' words
"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could. ...I am so overwhelmed with the amazing staff at Chester County Hospital."
— Patient review of Chester County Hospital"Very personable! Answered all my questions and then answered more that I forgot to ask!! Excellent experience in the office, from the intact nurse to x-ray tech to doctor!!!"
— Patient review of Dr. Cheston Simmons"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."
— Yelp review of Premier OrthopaedicsMore clinics in Chester
Orthopedic Surgeons in the West Chester, PA Area | PHSC
Patients praise: Professional and knowledgeable care team · Clear explanations of conditions and treatment options.
West Chester, PA - Now Open!
Patients praise: professional and compassionate clinical staff · high-quality medical expertise of physicians.
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