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Penn Orthopaedics Chester County Hospital

Orthopaedic Surgery • Chester, PA

Ratings by platform

  • Healthgrades
  • Birdeye (Penn Orthopaedics Southern Chester County): 3.1 stars (8 reviews)

What patients say

Patients praise

  • High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner
  • Positive ratings for surgical outcomes and overall clinical care effectiveness
  • Hospital recognized as high-performing in orthopedic procedures/conditions
  • Strong recommendation rates from patients for hospital-based care

Common complaints

  • Long wait times in the emergency department
  • Difficulties reaching office staff by phone
  • Mixed feedback regarding nursing care during inpatient stays
  • Inconsistent communication regarding post-surgical care and hospital amenities

In patients' words

"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could. ...I am so overwhelmed with the amazing staff at Chester County Hospital."

— Patient review of Chester County Hospital

"Very personable! Answered all my questions and then answered more that I forgot to ask!! Excellent experience in the office, from the intact nurse to x-ray tech to doctor!!!"

— Patient review of Dr. Cheston Simmons

"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."

— Yelp review of Premier Orthopaedics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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