Community Radiology Center - Providence Directory
Radiology • Chester, PA
Ratings by platform
- Birdeye (Mt. Airy Imaging Center): 4.9/5 stars (4,304 reviews)
- Better Business Bureau (CRA): Not applicable (Complaints-based focus) (16-18 complaints in 3 years)
What patients say
Patients praise
- Some locations report friendly, professional, and attentive staff
- Efficient registration processes and comfortable patient experiences at specific centers
Common complaints
- Deceptive or problematic billing practices, including double billing and collection issues
- Difficulty scheduling appointments or administrative errors during scheduling
- Rude or unprofessional front-desk and technical staff
- Challenges obtaining access to exam results or test portals
In patients' words
"I strongly urge against using Community Radiology Associates after having suffered a 6 month ordeal that culminated in having to file a Complaint with the... Advocacy Unit for deceptive billing practices. This ordeal followed a poor patient experience coming to their Center for an MRI with a technician who was rude..."
— BBB Business Profile Review"For some reason, theyre holding my exam results hostage and telling me that they have an issue with the portal. I dont understand why they cant email me my results and then they told me they apologize for the inconvenience, but I need to go up there in person to pick my exam up."
— BBB Business Profile ReviewMore clinics in Chester
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