Rothman Orthopaedics
Orthopaedic Surgery • Chester, PA
Ratings by platform
- Penn Family Medicine West Chester: 2.8/5 (55 reviews)
What patients say
Patients praise
- professional and compassionate clinical staff
- high-quality medical expertise of physicians
- thorough treatment and clear communication from some providers
- convenience of specialized facilities
Common complaints
- billing and administrative coordination issues
- long hold times and poor responsiveness
- inconsistent appointment availability
- mixed nursing and bedside care quality
- concerns regarding front-desk professionalism
In patients' words
"Many patients commend the professionalism and efficiency of the staff... While visitors value certain healthcare providers' knowledge and friendly interactions, challenges remain regarding administrative coordination and responsiveness."
— US Digestive Health at West Chester reviews summary"I’ve been a patient here for five years and my experience has gotten worse and worse... I cannot get in to see [my doctor] for acute issues."
— Penn Family Medicine West Chester reviewerMore clinics in Chester
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