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Pinnacle ENT

ENT (Ear, Nose, and Throat) • Chester, PA

★★★★★4.8/5803 reviews across 4 platforms

Ratings by platform

  • Google (via Birdeye for West Chester location): 4.8/5 (226 reviews)
  • Google (via Birdeye for Exton location): 4.9/5 (234 reviews)
  • Google (via Birdeye for Blue Bell location): 4.7/5 (332 reviews)
  • Yahoo (for Exton location): 4.5/5 (11 reviews)

What patients say

Patients praise

  • Knowledgeable, attentive, and professional medical staff
  • Efficient scheduling and check-in processes
  • Thorough explanations and diagnostic skills
  • Helpful and friendly front desk personnel
  • Good bedside manner

Common complaints

  • Concerns regarding billing practices and co-pay invoices
  • Fee charged for credit card usage

In patients' words

"Dr. Zager is the best!! Kind, friendly, very knowledgable. Paula, the nurse is great!! She's friendly, funny and knows all there is to know about your condition."

— Pinnacle ENT Patient Review

"Dr. Chuma performed sinus surgery on me on 10/28/2025 and all went well. He and his staff was very caring and attentive. However the billing is another issue. I keep getting co-pay invoices from..."

— Yelp Patient Review

"Doesn't take cash, but charges a fee if you use a credit card, pretty nickel dime petty for a medical practice. Medical staff is great though."

— Birdeye Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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