ChesPenn Health Services
Dental • Chester, PA
Ratings by platform
- familydentistryonline.net: 2.0/5
What patients say
Patients praise
- Some patients appreciate the clinical care provided by individual doctors and staff members
- Affordable care as a Federally Qualified Health Center
- Inclusive service regardless of insurance status
Common complaints
- Difficulty in scheduling appointments and reaching staff by phone
- Perceived rudeness and unhelpfulness of administrative and scheduling staff
- Long wait times for appointments and while at the facility
- Concerns regarding unresponsive communication and lack of follow-up
In patients' words
"I must give Chespenn two stars because they never return your calls in a timely manner. You always get the voicemail, you leave a message and no one returns your call... However, I do like the staff and they do give excellent support and care."
— a-better-place.com review"Based on the provided customer reviews, there have been significant concerns raised about appointment scheduling and the conduct of the scheduling staff. Multiple reviewers have expressed difficulties in securing appointments."
— familydentistryonline.net analysisMore clinics in Chester
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