Region Ten Community Services Board - Charlottesville, VA
Mental Health • Charlottesville, VA
Ratings by platform
- freecenters.org: 4.8/5 (25 votes)
- Recovered.org: 3.35/5
What patients say
Patients praise
- Broad range of services provided including mental health, intellectual disability, and substance use support
- Accessible fee scales based on household income
Common complaints
- Reports of poor follow-up and lack of helpful communication
- Allegations of cultural incompetency and racial insensitivity
- Concerns regarding ineffective counseling and negative impacts on patient well-being
- Formal complaints involving retaliation for previous grievances
In patients' words
"Tried to get post trauma help for my young daughter on multiple occasions. Nothing but bad information and poor follow up."
— LocalityBiz user review"The system caused me to be subjected to everything from cultural incompetency, to racial unawareness…to microaggressions. There was a gap in racial empathy."
— C-VILLE Weekly report citing a former clientMore clinics in Charlottesville
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