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Mental Health Care Services in Charlottesville | Health Specialists

Mental HealthCharlottesville, VA

★★★★☆4.1/550 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 5.0/5.0 (32 reviews) (32)
  • Birdeye: 5.0/5.0 (4)
  • Birdeye: 1.9/5.0 (14)

What patients say

Patients praise

  • highly rated individual practitioners known for listening, empathy, and effective treatment plans
  • existence of smaller, specialized, and highly regarded private practices
  • positive feedback for providers who offer holistic, patient-centered care and clear communication
  • convenient telehealth options and diverse therapeutic modalities available

Common complaints

  • reports of unprofessional, dismissive, or unethical behavior by some individual providers
  • frequent complaints about long wait times, appointment cancellations, and difficulties in communication at larger clinic systems like UVA Health
  • concerns about being treated by residents/interns rather than senior staff in academic/hospital settings
  • issues with medication management policies, including perceived abrupt refusal of refills

In patients' words

"Tanya is AN EXCELLENT provider! She doesn't rush the visit and takes time to listen & fully explain things in a way her patients can understand. Goes above and beyond!!"

Healthgrades

"This clinic’s treatment and policies border on malpractice - the staff is undertrained and lack basic empathy, they are incredibly overbooked..."

LocalityBiz

"Dr's or rather interns cause that's who you see, don't care about patients or patient care. They will deny your RX refill without care of the withdrawals..."

LocalityBiz

"Patients appreciate Joyce Matthews Rurak's exceptional listening skills and empathetic approach to care. They consistently highlight her ability to provide practical tools for daily use..."

WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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