UVA Diabetes and Endocrine Clinic in Charlottesville, VA
Endocrinology • Charlottesville, VA
Ratings by platform
- UVA Health official patient satisfaction surveys: 5 out of 5 (based on 589 ratings) (589 ratings for Dr. Jennifer Kirby)
- UVA Health official patient satisfaction surveys: 4.9 out of 5 (based on 244-283 ratings) (244-283 ratings for Dr. Heather Ferris)
- Healthgrades: 4.9 out of 5 (based on 43 ratings) (43 ratings for Dr. Meaghan Stumpf)
What patients say
Patients praise
- providers described as knowledgeable, professional, and empathetic
- strong communication and clear explanations of health conditions and treatments
- collaborative decision-making and patient involvement in care planning
- expertise in specialized areas like insulin pumps and complex diabetes management
Common complaints
- reports of long wait times
- feelings of being rushed during appointments
- some patients reported condescending behavior or dismissiveness from certain providers
- experiences involving lack of direct examination by the primary doctor, with reliance on residents or fellows
In patients' words
"Dr. Kirby is the first endocrinologist who I have felt addressed my concerns and discussed the big picture of my health... One of the best practitioners I have been to."
— UVA Health patient satisfaction comments"I actually spent most of my time with an intern... The doctor was only there for the last few minutes, and she did not physically examine me herself."
— Healthgrades review"The most condescending dr I've ever encountered... If you aren't an obvious diagnosis, she will not spend time trying to figure it out."
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