Psychiatry, Behavioral, & Mental Health - UVA Health
Mental Health • Charlottesville, VA
Ratings by platform
- Birdeye (UVA Health Child and Adolescent Psychiatry Clinic): 2.4/5 stars (20 reviews)
- Yelp (UVA Health System overall): 2.6/5 stars (89 reviews (UVA Health System general))
- US News & World Report (Psychiatrists at UVA Medical Center): 4/5 stars (45 reviews (UVA Medical Center psychiatrists))
What patients say
Patients praise
- Some patients found specific staff and doctors to be helpful and caring
- Accessibility of certain locations (e.g., Northridge parking) compared to the main hospital
- Positive experiences with specific administrative/support staff members
Common complaints
- Difficulty with administrative tasks and appointment scheduling (e.g., canceled appointments, long wait times)
- Perception of being overbooked and understaffed, leading to rushed or denied care
- Complaints regarding disrespectful or poor customer service from front desk staff
- Inconsistencies or frustrations with providers, including perceived reliance on residents/interns and lack of continuity in care
- Dissatisfaction with diagnostic processes and communication regarding treatment plans/medication refills
In patients' words
"I was told that they don't prescribe ADHD medication because they were remanded by the state for giving out way too much to patients that didn't need it."
— LocalityBiz review of UVA Outpatient Psychiatric Services"I went to Northridge for several months and showed up on time for appointments and was still turned away because the resident didn't have time for me."
— LocalityBiz review of UVA Health Psychiatric Medicine Northridge"My experience with UVA Adult Psychiatry at Northridge was great! Has a very helpful team of people who care about their patient’s needs."
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