Atrium Health Rheumatology | Charlotte, NC
Rheumatology • Charlotte, NC
Ratings by platform
- Healthgrades, WebMD, US News & World Report: Mixed ratings (e.g., 1.5/5 on Healthgrades, 3/5 on WebMD for specific providers) (Varies by provider (e.g., 4 to 6 ratings for some))
What patients say
Patients praise
- Providers described as compassionate, caring, and thorough
- High levels of patient trust in specific individual physicians
- Effective explanations of medical terminology and treatment plans
- Professional and helpful office staff reported by some patients
Common complaints
- Long wait times for appointments and in the office
- Perceived unprofessional, dismissive, or rude behavior by some providers
- Difficulty with communication, including unreturned messages and limited availability for urgent concerns
In patients' words
"If I could, I would give Dr. Overton a 100+ stars! He is excellent! This was my first visit with him. He is so kind, compassionate, listens well, answers questions, and discusses treatment options."
— Patient review of Atrium Health Rheumatology provider"Poor patient care. Will have you waiting in the exam room for 5mins to only see you for 10 mins. Does not return phone or portal messages."
— Patient review of Atrium Health Rheumatology provider"He may be a good doctor to some but for others like myself who catch him on a bad day, we suffer from his personality disorder. Rude, condescending and made me feel very uncomfortable"
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