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Orthopedic & Sports Medicine Care Locations | Charlotte, NC & SC logo

Orthopedic & Sports Medicine Care Locations | Charlotte, NC & SC

Orthopedic • Charlotte, NC

★★★★★4.9/5609 reviews across 1 platform

Ratings by platform

  • Birdeye, Vitals, Healthgrades, Yelp: 4.9/5 (609 reviews)

What patients say

Patients praise

  • highly skilled and knowledgeable physicians and PA-Cs
  • compassionate and attentive care from some staff members
  • successful surgical outcomes and relief from long-term pain
  • effective and timely diagnostic services

Common complaints

  • billing disputes and unethical billing practices
  • poor communication and unresponsive front desk/scheduling staff
  • perceived lack of bedside manner or dismissiveness from some physicians
  • dissatisfaction with pain management approaches and post-operative care

In patients' words

"Awesome experience. The staff was really friendly and very knowledgeable. Every question was answered to my complete understanding."

— OrthoCarolina patient testimonial

"Dr Connor treats you like your pain is not worth his time. Then they tell me they will contact me for an MRI appt which they never did."

— Vitals review for Dr. Patrick M. Connor

"The ladies at the front desk was horrible and not one of them share compassion for patients."

— Healthgrades review for Dr. Scott O'Neal

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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