Expert Imaging and Radiology | Atrium Health
Radiology • Charlotte, NC
Ratings by platform
- Google Reviews (via Birdeye - Morehead Medical Plaza): 5.0/5.0 (452)
- Google Reviews (via Birdeye - Ballantyne): 4.8/5.0 (518)
- Birdeye (Locust location): 3.6/5.0 (16)
What patients say
Patients praise
- Professional and compassionate staff/technologists
- Clean, modern, and well-equipped facilities
- Efficient and prompt service at certain locations
Common complaints
- Communication difficulties and failure to respond to patient messages
- Administrative and scheduling errors (e.g., misidentified patient procedures, missing documentation)
- Long wait times and inefficient emergency/outpatient processes
- Concerns regarding staff competence and attentiveness
In patients' words
"The staff and doctors are amazing. They were so caring and compassionate throughout the whole process."
— Charlotte Radiology Patient"The technician was very considerate and understanding about my limitations with my back and neck! I appreciated that!"
— Alise Mohnacky (Reviewer)"My wife came in for an X-ray of her ribs and instead had her hip and lower back X-ray’d. Not only did she not have her prescribed procedure done, she had a procedure prescribed for a different patient. The level of incompetence is astounding!"
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