Atrium Health
Radiology • Charlotte, NC
Ratings by platform
- Google Reviews (via Birdeye - Morehead Medical Plaza): 5.0/5 (452 reviews)
- Google Reviews (via Birdeye - Ballantyne): 4.8/5 (518 reviews)
What patients say
Patients praise
- Professional and compassionate staff/technologists
- Clean, modern, and well-equipped facilities
- Efficient and prompt service at certain locations
Common complaints
- Communication difficulties and failure to respond to patient messages
- Administrative and scheduling errors (e.g., misidentified patient procedures, missing documentation)
- Long wait times and inefficient emergency/outpatient processes
- Concerns regarding staff competence and attentiveness
In patients' words
"The staff and doctors are amazing. They were so caring and compassionate throughout the whole process."
— Charlotte Radiology Patient"My wife came in for an X-ray of her ribs and instead had her hip and lower back X-ray’d. Not only did she not have her prescribed procedure done, she had a procedure prescribed for a different patient. The level of incompetence is astounding!"
— Atrium Health Imaging Patient ReviewMore clinics in Charlotte
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