OrthoCarolina: Orthopedic Care, Doctors and Locations
Orthopedic • Charlotte, NC
Ratings by platform
- Better Business Bureau (BBB): 1.05/5 stars
- Yelp (Brand profile): 2.4/5 stars (360 reviews)
- Birdeye: 4.7/5 stars (1,397 reviews)
- Trustpilot: 2.5/5 stars (7 reviews)
What patients say
Patients praise
- Praise for specific doctors and PAs for being knowledgeable, friendly, and helpful
- Reports of efficient check-in and check-out processes at some locations
- Appreciation for clear explanations of medical conditions and imaging results
- Positive experiences with clinical and administrative staff at certain branches, such as SouthPark
Common complaints
- Concerns regarding billing practices, specifically requests for up-front payments before services are rendered
- Reports of unprofessional or uncaring bedside manner from some providers and staff
- Dissatisfaction with communication, responsiveness, and handling of patient concerns
- Complaints about perceived lack of empathy and assistance for patients with limited mobility
- Reports of disagreements regarding treatment plans and disability form documentation
In patients' words
"I would definitely NEVER recommend them to anyone as they are there to solely take your money and dont really care if they ever addressed any of your issues and concerns."
— BBB Review"I had an excellent experience at OrthoCarolina’s South Park location for my hip consultation with Erin Yablonski, PA-C. From check-in to check-out, everyone I encountered was exceptional."
— LocalityBiz Review"The most “uncaring, inconsiderate, unprofessional doctor I’ve ever had the displeasure of being associated with“."
— Birdeye ReviewMore clinics in Charlotte
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