Otolaryngology in Carrollton, GA - Find a Doctor
Ear, Nose and Throat (Otolaryngology) • Carrollton, GA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4/5 stars (153 reviews)
- WebMD (Dr. Mark Gustafson): 5/5 stars (7 ratings)
- WebMD (Dr. William Gambrell): 4/5 stars (8 ratings)
- U.S. News & World Report (Dr. John C. Pezold): 3/5 stars (14 reviews)
- U.S. News & World Report (Dr. L. M. Gustafson): 5/5 stars (19 reviews)
What patients say
Patients praise
- patients appreciate the expertise and caring demeanor of physicians such as Dr. Gustafson and Dr. Pezold
- some patients report successful surgical outcomes and effective treatments
- physicians are described as knowledgeable, encouraging, and kind by satisfied patients
Common complaints
- reports of unprofessional or rude administrative and front-office staff
- concerns regarding long wait times and poor office organization
- isolated negative accounts regarding specific physician interactions or billing experiences
In patients' words
"I recently had a septoplasty done with Dr. Pezold, and this could not have been a better experience... Dr. Pezold himself was extremely encouraging, knowledgeable, and kind."
— Birdeye/Google Review"I had a terrible experience with this dr office. The ladies that check you in were extremely rude... Would NOT recommend this office."
— LocalityBiz/Bippermedia ReviewMore clinics in Carrollton
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