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Otolaryngology in Carrollton, GA - Find a Doctor

Ear, Nose and Throat (Otolaryngology) • Carrollton, GA

★★★★☆4.4/5153 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.4/5 (153 reviews)

What patients say

Patients praise

  • patients appreciate the expertise and caring demeanor of physicians such as Dr. Gustafson and Dr. Pezold
  • some patients report successful surgical outcomes and effective treatments
  • physicians are described as knowledgeable, encouraging, and kind by satisfied patients

Common complaints

  • reports of unprofessional or rude administrative and front-office staff
  • concerns regarding long wait times and poor office organization
  • isolated negative accounts regarding specific physician interactions or billing experiences

In patients' words

"I recently had a septoplasty done with Dr. Pezold, and this could not have been a better experience... Dr. Pezold himself was extremely encouraging, knowledgeable, and kind."

— Birdeye/Google Review

"I had a terrible experience with this dr office. The ladies that check you in were extremely rude... Would NOT recommend this office."

— LocalityBiz/Bippermedia Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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Patients praise: Patients report the doctor is thorough, helpful, reliable, and caring. · Dr. Gustafson is highly recommended by patients for his bedside manner and communication..

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