Carrollton Ear, Nose and Throat - Carrollton
Ear, Nose and Throat (Otolaryngology) • Carrollton, GA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (153 reviews)
- Healthy Hearing: 4.75 out of 5 stars (4 reviews)
- Bippermedia: 3.4 out of 5 stars (for Bremen location) (5 reviews)
What patients say
Patients praise
- Many patients report positive surgical outcomes, specifically mentioning septoplasty procedures
- Several physicians are noted as being knowledgeable, kind, and encouraging by some patients
- Some patients appreciate the friendliness of the nursing and clinical staff
- The practice is noted as having helpful staff in specific instances
Common complaints
- Reports of long wait times for appointments and while at the office
- Dissatisfaction with front office staff, including reports of them being dismissive or unprofessional
- Concerns regarding the perceived competence or bedside manner of specific physicians, particularly in pediatric care settings
- Issues with appointment scheduling and coordination
In patients' words
"I recently had a septoplasty done with Dr. Pezold, and this could not have been a better experience. The team at the ENT office were extremely friendly, helpful and patients."
— Birdeye Review"Unprofessional. When making an appointment I was told 11:15 after driving 30 min i was called to be informed they do not take new patients before lunch. They should be coordinating better and care about patients time."
— Localitybiz/Bippermedia Review"He just couldn't be bothered. I offered to do it myself and he brushed me off. ... I would not let him treat my child or family member. So BEWARE, he's very charming but obviously ill equipped."
— Bippermedia ReviewMore clinics in Carrollton
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