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Tanner Orthopedics

Orthopedic Surgery • Carrollton, GA

What patients say

Patients praise

  • High levels of patient satisfaction with individual orthopedic providers for their care, attentiveness, and listening skills
  • Recognition of clinical excellence in orthopedics, including high ratings for hip fracture treatment and spinal fusion surgery
  • Strong patient appreciation for compassionate bedside manner and clear explanations of procedures
  • Consistent receipt of industry awards for orthopedic quality and patient experience over many years

Common complaints

  • Reports of long wait times for appointments and surgeries
  • Occasional complaints regarding administrative policies and patient access (e.g., age-related access concerns)
  • Instances of patient discharge from practice without clear understanding of reasons
  • Concerns about not always seeing the primary physician during appointments

In patients' words

"Dr. Pence is a listener! He is truly interested in his patients well-being. I have been a patient for five years now and always find Dr.Pence professional, as well as kind."

— rater8 Review

"Patients express overwhelmingly positive experiences with Dr. Taylor Brandon Cates and his team, highlighting his kindness, compassion, and exceptional knowledge in orthopedic care."

— Vitals.com Review Summary

"Horrible place discharged me from practice and I still don't understand why I did everything they asked of me. They don't believe in treating your pain!"

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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