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Carlsbad Medical Center

Diagnostic Imaging • Carlsbad, NM

★★★★☆4.0/51,720 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4/5 (1,720 reviews)
  • Healthgrades (based on HCAHPS)

What patients say

Patients praise

  • professional and caring staff in some instances
  • efficient communication by certain providers
  • satisfactory OB/GYN and surgery experiences reported by some patients

Common complaints

  • billing practices and high costs
  • housekeeping concerns
  • patient experience metrics below national average

In patients' words

"Radiology very helpful and explained everything."

— Birdeye user review

"The lady that did the CT scan was quick, explained everything to me..."

— MDsave user review

"Carlsbad Medical Center is notorious for its high prices and aggressive billing practices."

— NPR reporting

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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