Carlsbad Imaging Center/Imperial Radiology
Diagnostic Imaging • Carlsbad, NM
What patients say
Patients praise
- Helpful, gentle experience during imaging and quick access to images and copies of the radiologist report
- Friendly/professional staff noted by verified patients
- Technicians described as caring/patient and able to make procedures comfortable
- Some praise for service quality with minimal issues at check-in (not fully matched to billing complaints)
Common complaints
- Concerns about imaging interpretation/quality of reading (e.g., MRI not correctly read)
- Billing/customer service complaints, including difficulty discussing billing questions and aggressive payment/fee policies
- Low ratings on review sites for both Carlsbad Imaging Center and Imperial Radiology
In patients' words
"“Their service was very helpful and gentle. They provided me with images and three copies of the radiologist report within two days of my appointment.”"
— Reviews page (Carlsbad Imaging Center – Imperial Radiology)More clinics in Carlsbad
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