Artesia General Hospital
Primary Care • Carlsbad, NM
What patients say
Patients praise
- many individual primary care physicians and nurse practitioners receive high ratings for compassion, bedside manner, and thorough communication
- patients appreciate providers who take time to listen to concerns and explain conditions clearly
- positive feedback exists for specific obstetric and nursing care experiences at the local medical center
Common complaints
- complaints regarding clinic administrative staff, appointment availability, and scheduling difficulties
- patient experiences citing long wait times, cleanliness issues, and perceived rudeness among hospital staff
- concerns regarding lack of thorough testing in emergency/urgent care settings
In patients' words
"Excellent as always. Dr. Jewell has been my doctor for 12+ years. He is compassionate, listens to what I have to say, and has a great bedside manner."
— Patient review for Dr. Peter Jewell"Try to call to make an appointment and receptionist was telling me that the dr was totally book and very dis informative and wouldn’t allow me to make an appointment... Poor service"
— Patient review for Dr. Joe Salgado"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."
— Patient review for Carlsbad Medical CenterMore clinics in Carlsbad
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