Carlsbad Medical Center | Carlsbad, NM
Primary Care • Carlsbad, NM
Ratings by platform
- Birdeye: 4.0/5 stars (1,720 reviews)
- US News & World Report: 2/5 stars (Patient Experience Score)
- MedicalRecords.com: 1.9/5 stars (71 reviews)
- Vivian Health: 3.8/5 stars (21 reviews)
What patients say
Patients praise
- Some patients report professional and caring nursing and medical staff
- Praise for specific doctors for clear communication and expertise
- Efficiency reported by some patients during specific visits
- Positive experiences in Labor and Delivery and surgical care reported by some patients
Common complaints
- High cost of medical services and billing concerns
- Long wait times in the emergency department
- Perceived poor cleanliness of facilities
- Complaints regarding staff communication and attitude
- Insufficient medical assessments or lack of tests in some cases
In patients' words
"$6,000 for 2.5 hours of care for the flu?? I’d hate to think what the full price is. ... Don’t go here if you can help it."
— MedicalRecords.com Reviewer"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."
— Birdeye Reviewer"Dr. Nesterenko was very good with good with keeping me informed. He was honest about what the surgery would or wouldn't do to help my pain."
— Healthgrades ReviewerMore clinics in Carlsbad
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