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Carlsbad Medical Center

Primary Care • Carlsbad, NM

★★★★☆3.9/51,812 reviews across 4 platforms

Ratings by platform

  • Birdeye: 4.0/5 (1,720 reviews)
  • US News & World Report: 2/5
  • MedicalRecords.com: 1.9/5 (71 reviews)
  • Vivian Health: 3.8/5 (21 reviews)

What patients say

Patients praise

  • Some patients report professional and caring nursing and medical staff
  • Praise for specific doctors for clear communication and expertise
  • Efficiency reported by some patients during specific visits
  • Positive experiences in Labor and Delivery and surgical care reported by some patients

Common complaints

  • High cost of medical services and billing concerns
  • Long wait times in the emergency department
  • Perceived poor cleanliness of facilities
  • Complaints regarding staff communication and attitude
  • Insufficient medical assessments or lack of tests in some cases

In patients' words

"$6,000 for 2.5 hours of care for the flu?? I’d hate to think what the full price is. ... Don’t go here if you can help it."

— MedicalRecords.com Reviewer

"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."

— Birdeye Reviewer

"Dr. Nesterenko was very good with good with keeping me informed. He was honest about what the surgery would or wouldn't do to help my pain."

— Healthgrades Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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