Gateway Foundation
Rehabilitation • Carbondale, IL
Ratings by platform
- Birdeye: 3.9/5 (109 reviews)
- StartYourRecovery.org: 4/5 (107 reviews)
- Addiction Resource
- Addiction Helpline America: 4.0/5 (99 reviews)
What patients say
Patients praise
- Compassionate and caring staff members
- Effective addiction recovery and personal progress reported by some clients
- Strong sense of community and peer support
- Structured environment beneficial for early recovery
Common complaints
- Reports of rude or unprofessional staff behavior
- Concerns regarding facility atmosphere and environment
- Difficulty with communication and responsiveness
- Mixed experiences with program structure and effectiveness
In patients' words
"She didn’t coddle me. She told me what I needed to hear, not what I wanted to hear. At the time I didn’t love her for it, but now I’m so grateful."
— Gateway Foundation Recovery Story"As a client, I did not feel welcomed in this environment. The nurse manager was rude and did not treat people with kindness or respect."
— Birdeye Review"The staff is great, & I learned a lot about the disease of addiction. They took me to 12 step meetings from 2 fellowships which gave me the opportunity to choose the program best suited for me."
— FindRehabCenters.org Review"Please please do not go here. I’ve had the worst experience of my life there. This doesn't prepare you for anything to stay sober or survive in the environment that caused you to be there in the first place."
— FindRehabCenters.org ReviewMore clinics in Carbondale
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