
Neuroscience | Southern Illinois Healthcare
Neurosciences • Carbondale, IL
Ratings by platform
- Birdeye (SI Neurology & Sleep Medicine): 4.0/5.0 (5)
- Birdeye (SIH Brain & Spine Institute): 3.0/5.0 (49)
- Vitals (Dr. Shawn Wallery): Average user rating 5/5 (Multiple reviews noted)
- SIH Provider Directory (Whitney McGuire, NP): 4.8/5.0 (48)
What patients say
Patients praise
- professional and knowledgeable staff in specific departments
- physicians described as compassionate, attentive, and good listeners
- thorough explanations of conditions and treatments
Common complaints
- reports of rude or dismissive staff and physician bedside manner
- concerns regarding billing and coding accuracy leading to unnecessary charges
- perceived lack of empathetic or thorough care in certain instances
In patients' words
"Dr. Wallery is passionate about his patients' care. He makes me feel like i am his only patient and takes time to explain things..."
— Vitals (Dr. Shawn Wallery)"At separate er visits for a MRSA infection in my hands, not only was I misdiagnosed... I was treated rudely and given less than empathetic, human care."
— Birdeye (SIH Brain & Spine Institute)More clinics in Carbondale
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