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Neuroscience | Southern Illinois Healthcare

NeurosciencesCarbondale, IL

★★★★☆3.9/5102 reviews across 4 platforms

Ratings by platform

  • Birdeye (SI Neurology & Sleep Medicine): 4.0/5.0 (5)
  • Birdeye (SIH Brain & Spine Institute): 3.0/5.0 (49)
  • Vitals (Dr. Shawn Wallery): Average user rating 5/5 (Multiple reviews noted)
  • SIH Provider Directory (Whitney McGuire, NP): 4.8/5.0 (48)

What patients say

Patients praise

  • professional and knowledgeable staff in specific departments
  • physicians described as compassionate, attentive, and good listeners
  • thorough explanations of conditions and treatments

Common complaints

  • reports of rude or dismissive staff and physician bedside manner
  • concerns regarding billing and coding accuracy leading to unnecessary charges
  • perceived lack of empathetic or thorough care in certain instances

In patients' words

"Dr. Wallery is passionate about his patients' care. He makes me feel like i am his only patient and takes time to explain things..."

Vitals (Dr. Shawn Wallery)

"At separate er visits for a MRSA infection in my hands, not only was I misdiagnosed... I was treated rudely and given less than empathetic, human care."

Birdeye (SIH Brain & Spine Institute)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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