Home | University Place Dental | Carbondale IL
Dentistry • Carbondale, IL
Ratings by platform
- Birdeye: 4.7 out of 5 stars (789 reviews)
- WebMD: 1 star (1 review)
What patients say
Patients praise
- friendly and polite staff in some instances
- availability of next-day or prompt appointments
- painless procedures for some patients
- efficient referrals to specialists
Common complaints
- reports of aggressive upselling and billing issues
- concerns regarding communication and customer service responsiveness
- dissatisfaction with dental work quality and perceived unprofessionalism
- scheduling difficulties and cancellations
In patients' words
"This place is basically a scam…. Like aspen dental vibes. PLEASE don’t waste your money here. They do not give change if you pay in cash… your change, YOUR MONEY is only able to be added as “credit” to your account."
— LocalityBiz review"Awesome team and great care. I went here because last dentist by Lowe’s was trying to up sell me on everything even suggested a crown I didn’t need. This place is honest, friendly and was a great experience considering it’s a dentist."
— Birdeye review"Pushy, rude, and do extremely shoddy work. Always ask for a second opinion before you let them do any major work on you."
— WebMD reviewMore clinics in Carbondale
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