Memorial Hospital of Carbondale :: Cancer Care Center
Cancer Care • Carbondale, IL
Ratings by platform
- MedicalRecords.com: 3.1/5 (92)
- Illinois Hospital Report Card (HCAHPS): 67% recommend, 71% highly satisfied (N/A (National Survey Data))
What patients say
Patients praise
- Clean facilities
- Professional and communicative doctors and nurses in specific departments
- High satisfaction with specific surgical experiences
Common complaints
- Slow response times from nursing staff
- Difficulties with communication regarding care plans for family members
- General administrative or IT-related frustrations
In patients' words
"Please do not listen to these reviews as they will just scare you when I reality it was the best experience I’ve ever had in a hospital that I really didn’t even want to leave."
— MedicalRecords.com User Review"They are way too slow at getting the patients taken care of. They say they are going to give you something and it takes them forever to get back to you with it!!"
— HospitalStats.org/User SubmissionMore clinics in Carbondale
Cancer Care | Southern Illinois Healthcare
Patients praise: High patient satisfaction ratings specifically for the SIH Cancer Institute and providers (often around 4.8-4.9 out of 5) · Descriptions of staff as friendly, caring, and professional in many positive reviews.
Hal Lewis, MD
Patients praise: Courteous and professional demeanor · Thorough and clear explanations of treatments.
Hal Lewis, MD | Southern Illinois Healthcare
Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
Patients praise: Providers described as patient, attentive, and good listeners · Appreciation for providers who do not judge and offer sound guidance.
Dr. Kelli Webb
Patients praise: Patients frequently describe her as caring, professional, and friendly · Many reviews praise her surgical outcomes and skills.
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