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Jersey Urology Group

Urology • Cape May, NJ

★★★★☆3.8/522 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.7/5 (3 reviews)
  • Healthgrades: 3.8/5 (19 reviews)

What patients say

Patients praise

  • Clinical expertise and surgical competence of individual doctors
  • Positive outcomes for specific urological procedures and surgeries
  • Compassionate care provided by some specific physicians when engaged directly

Common complaints

  • Rudeness and unprofessionalism of administrative and billing staff
  • Difficulty scheduling appointments and long wait times for appointments/test results
  • Concerns regarding empathy and patient care standards, especially when dealing with pain
  • Issues with billing practices and communication with the medical group's call center

In patients' words

"They saved my life."

— Patient Review on Birdeye

"Highly don’t recommend Jersey Urology Group... The lady [in Billing] was completely rude and basically said to get over it."

— Patient Review on Healthgrades

"The jersey urology group administration staff or call center, is the worst ever. They are uninformed have no knowledge of anything rude and above all arrogant!"

— Patient Review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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