Cooper Urology at Medical Commons
Urology • Cape May, NJ
What patients say
Patients praise
- many providers have high overall satisfaction ratings from patients
- appreciation for clear explanations of procedures and treatment options
- praise for bedside manner and professionalism of some doctors
- successful surgical outcomes and relief of symptoms reported by patients
Common complaints
- reports of rude, condescending, or arrogant staff and providers
- poor communication, specifically related to returning phone calls and following up on test results
- concerns about lack of compassion or feeling treated like a number
- dissatisfaction with administrative processes and patient follow-up
In patients' words
"He has such a great bedside manner. I feel like he listened to my concerns and we were able to help me feel better!"
— Vitals Review for Dr. Francis Schanne"The Dr was very nice and knowledgeable but his staff doesn’t return phone calls. They did an antibiotic change, sent it to my pharmacy ans never called to inform me."
— WebMD Review for Dr. Todd Lehrfeld"DO NOT GO HERE. THEY ARE RUDE, INCONSIDERATE AND CONDESCENDING. JEFF DOWLING IS THE WORST PRACTIONER I'VE EVER ENCOUNTERED AT ATLANTICARE."
— Birdeye Review for AtlantiCare Physician Group, UrologyMore clinics in Cape May
Philadelphia Hand to Shoulder Center
Patients praise: High levels of patient satisfaction with surgical outcomes and pain relief · Physicians frequently described as knowledgeable, thorough, and professional.
JAG PT
Patients praise: Knowledgeable and professional physical therapists · Friendly, caring, and personable staff.
Cape Chiropractic, LLC
Patients praise: Attentive, professional, and friendly bedside manner from Dr. Robyn Amerman · Family-friendly, welcoming office environment with amenities for children.
Atlantic Medical Imaging
Patients praise: Professional and caring staff members · Efficient and relatively short wait times.
Cooper Urgent Care
Patients praise: Generally quick and efficient service · Friendly, caring, and attentive medical staff and doctors.
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