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Philadelphia Hand to Shoulder Center

Orthopedic Surgery • Cape May, NJ

What patients say

Patients praise

  • High levels of patient satisfaction with surgical outcomes and pain relief
  • Physicians frequently described as knowledgeable, thorough, and professional
  • Staff generally perceived as friendly and helpful at some locations
  • Positive experiences with clear communication and explanations of procedures

Common complaints

  • Reports of rude, condescending, or incompetent back-office and administrative staff
  • Challenges with appointment scheduling, billing, or insurance coordination
  • Occasional reports of physician behavior being abrupt or unprofessional in specific cases
  • Concerns regarding accuracy of instructions from medical support staff

In patients' words

"I saw Dr. Mchale yesterday and feel so much better today. I would recommend him to everyone."

— Healthgrades

"Absolute perfection at all levels!! Dr Zuck was the best Doctor I’ve ever had!!"

— LocalityBiz

"Although I have no complaints regarding the the doctors or the therapist providing service, the same can not be said for the back office support staff. Incompetence runs rampant here."

— LocalityBiz

"I was his patient for 8 years... he started yelling at me at my Dec. 2024 appointment."

— RateMDs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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