Intensive Outpatient Program Treatment Centers in Cambridge, MA
Mental Health and Substance Use • Cambridge, MA
What patients say
Patients praise
- Flexible scheduling including evening programs for students and professionals
- Structured environment for mood, anxiety, and eating disorders
- Evidence-based therapies including group and family therapy sessions
Common complaints
- High staff turnover rates and reliance on residents leading to inconsistent care
- Perceived unprofessional, disorganized, and rude staff behavior
- Concerns that patients are treated as numbers rather than individuals
In patients' words
"I’m constantly being assigned a new psychiatrist because they’re all residents. I’ve been through so many already in just 2 years & we just don’t connect."
— Rehab.com user review for Cambridge Health Alliance"Thank you for everything—especially for believing in me when I couldn’t believe in myself. Sometimes that was what convinced me to keep trying even when I felt hopeless…"
— Cambridge Eating Disorder Center testimonialMore clinics in Cambridge
CHA Behavioral Health Urgent Care
Patients praise: Attentive care noted by some patients in initial visits · Accessible walk-in service for mental health and substance use needs.
Mount Auburn Hospital
Patients praise: Knowledgeable and thorough consultants · Empathetic, kind, and attentive bedside manner.
UM SMG – Women's Health at Cambridge
Patients praise: Professional and caring providers · Thorough and knowledgeable patient care.
Taylor & Sullivan Plastic Surgery
Patients praise: compassionate and caring approach · professional and attentive staff.
Bay State Physical Therapy
Patients praise: high quality of care and personalized attention · friendly, knowledgeable, and professional staff.
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