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Mount Auburn Hospital

Endocrinology • Cambridge, MA

What patients say

Patients praise

  • Knowledgeable and thorough consultants
  • Empathetic, kind, and attentive bedside manner
  • Effective communication and clear explanations of conditions/test results
  • Strong overall patient satisfaction with care received for complex conditions
  • High appreciation for patient portal systems (e.g., MyChart) for managing care

Common complaints

  • Requirement to chase staff for follow-up on tests and communications
  • High volume and busyness of hospital setting potentially impacting administrative speed
  • Desire for better electronic messaging/paperless communication systems

In patients' words

"Fantastic hospital with wonderful staff, a real example of how the NHS should be run, thank you so much for the treatment and care I received."

— Verified Patient (iWantGreatCare)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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