
Mount Auburn Hospital
Endocrinology • Cambridge, MA
What patients say
Patients praise
- Knowledgeable and thorough consultants
- Empathetic, kind, and attentive bedside manner
- Effective communication and clear explanations of conditions/test results
- Strong overall patient satisfaction with care received for complex conditions
- High appreciation for patient portal systems (e.g., MyChart) for managing care
Common complaints
- Requirement to chase staff for follow-up on tests and communications
- High volume and busyness of hospital setting potentially impacting administrative speed
- Desire for better electronic messaging/paperless communication systems
In patients' words
"Fantastic hospital with wonderful staff, a real example of how the NHS should be run, thank you so much for the treatment and care I received."
— Verified Patient (iWantGreatCare)More clinics in Cambridge
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