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Urgent Care for Swansea, IL
Emergency Medicine • Cahokia, IL
Ratings by platform
- WellNow Urgent Care (Swansea) via Birdeye: 4.2 to 4.9 out of 5 stars (based on hundreds of reviews) (Hundreds of reviews (e.g., 408-511 reviews))
- Total Access Urgent Care (Cahokia) via Solv Health: 4.6 out of 5 stars (32 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable clinical staff (PA/nurse)
- Efficient and friendly care when systems function well
- Convenient online scheduling and walk-in options
Common complaints
- Long wait times despite scheduled appointments
- Unprofessional front desk staff
- Inconsistency in services offered (e.g., X-ray availability)
In patients' words
"The MA who took my vitals was fabulous and super friendly. The PA was very caring and knowledgeable and she treated me with compassion and had wonderful bedside manners."
— WellNow Urgent Care (Swansea) patient review"They do not honor their scheduled appointments in a timely manner... If you have a choice go to a different place."
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