Touchette Regional Hospital
Emergency Medicine • Cahokia, IL
Ratings by platform
- MedicalRecords.com: 2.6 out of 5 stars (50 reviews)
- Medicare/HCAHPS Patient Experience Surveys: 59%-60% would definitely recommend the hospital (Varies by reporting period; samples range from 40 to over 300 surveys)
What patients say
Patients praise
- Effective physical therapy services
- Helpful and caring staff in specific departments (e.g., dental surgery)
- General satisfaction with discharge information provision
Common complaints
- Perceived incompetence of staff
- Dismissive attitudes from medical providers
- Negative experiences regarding communication about patient care
- Reports of mistreatment or perceived abuse
In patients' words
"Thank you very much Physical Therapy Department you have gotting me back in motion after my stroke. This department is for you who need the help from suffering with body movements. Great people do great things."
— MedicalRecords.com reviewer"I took my son there last night. The doctor discharged him despite NUMEROUS issues which should have resulted in an admission. I asked to speak with the doctor about this and he refused... What kind of asinine incompetent staff do you have working there???"
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