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Cahokia Heights

Emergency Medicine • Cahokia, IL

★☆☆☆☆1.4/51,854 reviews across 2 platforms

Ratings by platform

  • LocalityBiz aggregate for patient-centered care listings: 1.4/5 (1,851 reviews)
  • medicals-health.com: 1/5 (3 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from certain providers
  • Staff described as professional, welcoming, and knowledgeable
  • Efficient care, particularly mentioned regarding pediatric appointments
  • Clean and comfortable facilities

Common complaints

  • Reports of rude staff or unhelpful medical assistants
  • Frustration with scheduling delays and long wait times for appointments
  • Difficulties in communication, such as being hung up on or failure to receive follow-up on lab results
  • Dissatisfaction with medical care or treatment plans provided by specific doctors

In patients' words

"I have been waiting almost a month for a lab test that was done on me August 16th and have yet to hear back from 'my nurse'. I have called and called and left voicemail after voicemail."

— Patient review via medicals-health.com

"Dr. Gray has wonderful bedside manners and is very caring and compassionate when it come to my children. I can call her office when something comes up and they quickly fit me in."

— Patient review via localitybiz.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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