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MainStreet Family Care

Primary Care • Burlington, NC

★★☆☆☆2.1/5139 reviews across 1 platform

Ratings by platform

  • Yelp (brand-wide): 2.1/5 (139 reviews)

What patients say

Patients praise

  • convenient location in Ollies Plaza off N Church Street
  • open 7 days a week with extended hours
  • offers both urgent and primary care at the same location
  • accepts Medicaid and most major insurance plans

Common complaints

  • reports of high employee stress and low morale
  • general dissatisfaction mentioned in company-wide reviews
  • complaints regarding company culture and management focus

In patients' words

"MainStreet Family Care has an average rating of 2.1 from 139 reviews. The rating indicates that most customers are generally dissatisfied."

— Yelp

"Company does not care about employees or patients. Very money driven. Training is poor. Turnover is high. Stress levels are high. Employee morale is low."

— Indeed

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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