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Cone Health Burlington Family Practice

Primary CareBurlington, NC

★★★★★4.8/5479 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.6/5 stars (54 reviews)
  • Cone Health Official Website: 4.9/5 stars (202 reviews (General Practice profile))
  • Cone Health Official Website (Dr. Profile): 4.9/5 stars (223 reviews (Dr. Angela Bacigalupo))

What patients say

Patients praise

  • High praise for specific physicians, particularly Dr. Angela Bacigalupo
  • Appreciation for doctors who listen, take time, and explain medical information clearly
  • Long-standing, loyal patient base in the community

Common complaints

  • Reports of long wait times for appointments and in-office visits
  • Concerns regarding billing practices and errors
  • Difficulties with referral processes and patient communication

In patients' words

"Dr. B is a phenomenal listener. She put me at ease right away and I felt confident in our care plan."

Cone Health Patient Review

"After several mistakes and errors in billing and the last one being outright deceit my wife and three daughters decided to leave there for Novant."

Birdeye Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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