Live
Read now
Cone Health Burlington Family Practice logo

Cone Health Burlington Family Practice

Primary Care • Burlington, NC

★★★★★4.6/5256 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6/5 (54 reviews)
  • Cone Health Official Website: 4.9/5 (202 reviews)

What patients say

Patients praise

  • High praise for specific physicians, particularly Dr. Angela Bacigalupo
  • Appreciation for doctors who listen, take time, and explain medical information clearly
  • Long-standing, loyal patient base in the community

Common complaints

  • Reports of long wait times for appointments and in-office visits
  • Concerns regarding billing practices and errors
  • Difficulties with referral processes and patient communication

In patients' words

"Dr. B is a phenomenal listener. She put me at ease right away and I felt confident in our care plan."

— Cone Health Patient Review

"After several mistakes and errors in billing and the last one being outright deceit my wife and three daughters decided to leave there for Novant."

— Birdeye Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Burlington

Kernodle Clinic West

★★★★★4.9/5(9,654 reviews · 5 platforms)

Patients praise: Attentive, compassionate, and professional staff · High-quality, personalized care.

Burlington, NCPrimary Carepositive

MainStreet Family Care

★★☆☆☆2.1/5(139 reviews · 1 platform)

Patients praise: convenient location in Ollies Plaza off N Church Street · open 7 days a week with extended hours.

Burlington, NCPrimary Caremixed

Nathan Christie, MD

★★★★★5.0/5(358 reviews · 1 platform)

Patients praise: professional and knowledgeable bedside manner · effective communication during procedures, including step-by-step explanations.

Burlington, NCPain Managementpositive

BenchMark Physical Therapy

★★★★★5.0/5(90 reviews · 1 platform)

Patients praise: knowledgeable and skilled therapists · compassionate and personalized care.

Burlington, NCOccupational Therapypositive

Kernodle Clinic West

★★★★★4.9/5(756 reviews · 3 platforms)

Patients praise: Professional and kind staff · Knowledgeable and supportive therapists.

Burlington, NCPhysical Therapyvery positive

Kernodle Clinic

★★★★★4.9/5(210 reviews · 6 platforms)

Patients praise: thorough and persistent in diagnosing complex conditions · clear explanation of options and treatments.

Burlington, NCEndocrinology and Diabetesmixed

See all clinics in Burlington →

Comparing your options?

Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

More Primary Care clinics