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Endocrinology & Hormone Care in Burlington & Mebane, NC

Endocrinology and DiabetesBurlington, NC

★★★★★4.9/5210 reviews across 6 platforms

Ratings by platform

  • Duke Health (Dr. Thomas L. O'Connell): 4.89/5 (1617 ratings) (207 reviews)
  • WebMD (Dr. Thomas O'Connell): 4.5/5 (11 ratings) (1 review)
  • Vitals (Dr. Thomas O'Connell): 3.9/5 (9 ratings) (1 review)
  • WebMD (Dr. Anna Solum): 4.0/5 (8 ratings) (1 review)
  • Vitals (Dr. Anna Solum): 4.4/5
  • WebMD (Dr. Shamil Morayati): 3.0/5 (8 ratings)

What patients say

Patients praise

  • thorough and persistent in diagnosing complex conditions
  • clear explanation of options and treatments
  • convenient clinic access and on-site lab facilities
  • some patients report effective, kind, and helpful care

Common complaints

  • perceived arrogance and condescending attitude
  • rushed appointments and feeling unheard
  • difficulty in managing care or getting medications changed
  • distraction during visits

In patients' words

"Dr. O'Connell has been great to work with to deal with my osteoporosis diagnosis. He gave me options and explained each of them, so I felt fully informed and that we decided on the best path forward. The clinic is easy access, lots of parking, and has an on-site lab, which is very convenient."

WebMD (Patient review for Dr. Thomas O'Connell)

"Dr. O'Connell never gave up when trying to diagnose me. He ran tests on me every week to two weeks for 5 months... He took up a lot of time with me each visit. He made sure I understood what was going on. I was finally diagnosed with adrenal insufficiency. I no longer live in Chapel Hill, but I will drive the 2 hours to see him. I trust him."

Vitals (Patient review for Dr. Thomas O'Connell)

"Dr. Paul seemed distracted during the visit and barely concealed her contempt when I asked her questions regarding the research I had done on my illness. Absolutely do not recommend seeing this arrogant physician!!"

Vitals (Patient review for Dr. Bhakti B. Paul)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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