Youth Health Service, Inc. (YHS) serving Buckhannon, WV
Behavioral Health • Buckhannon, WV
Ratings by platform
- Recovered.org Trustscore: 3.9/5 (Trustscore)
- Rehab.com listing: 3.0/5 ((2 reviews))
What patients say
Patients praise
- Some reviews describe the facility as trustworthy/reliable and note effectiveness or helpful services in general listings
- YHS offers school-based behavioral health services across multiple counties and locations, which can be a positive service attribute
Common complaints
- Mixed/negative consumer sentiment appears in available survey-style feedback about accessing services (challenges, waitlists, provider turnover, long travel distances)
- Negative feedback includes communication/listening problems (providers not listening, lack of one-on-one time, disappointment with follow-through), based on statewide behavioral health consumer satisfaction survey comments
In patients' words
"“She was always overbooked, and there were not enough other services to support what she was trying to do for my grandchild,” and “When we had family therapy for the two months that we did get, it was helping. Then the therapist quit, and we are once again on a waitlist.”"
— West Virginia Bureau for Behavioral Health (BBH) 2024 Community Mental Health Services Block Grant (MHBG) Consumer Satisfaction Survey Report"“Providers need to listen to patients and their concerns… Spend extra time each visit learning what works for…”"
— BBH 2024 MHBG Consumer Satisfaction Survey Report"“Awesome facility. Trustworthy and reliable.”"
— Rehab.com Buckhannon, WV – Youth Health Service listing (2 reviews)More clinics in Buckhannon
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