Southwest General Health Center, Brunswick Emergency Department
Emergency Medicine • Brunswick, OH
Ratings by platform
- Birdeye/Google: 2.8 out of 5 stars (based on 74 reviews) (74 reviews)
- Yelp: 2.5 out of 5 stars (based on 64 reviews across 16 locations) (64 reviews (total for brand))
What patients say
Patients praise
- fast attention in some cases
- friendly and professional nurses and staff in some experiences
- efficient processes for some patients
- convenient location
Common complaints
- long wait times
- perceived lack of staff/understaffing
- unprofessional or rude behavior by some staff/doctors
- communication issues between staff and patients
- concerns regarding billing and insurance processing
In patients' words
"Currently in ED for my husband. Second time we have been here, unfortunately. Both times they got us back quickly!... They are very busy and seem to have lower staffing but still giving exceptional care!"
— LocalityBiz User Review"This ER is so understaffed that the patient to caregiver ratio is scary. The nurses are friendly & doing their best, but they don't even have a PCNA on staff to help them."
— Yelp User Review"I've only ever had positive experiences here. I have been in the ER and I also went once for bloodwork and it was very smooth from start to finish."
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