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Greater Cleveland Family Medicine

Primary CareBrunswick, OH

★★★★★4.9/586 reviews across 1 platforms

Ratings by platform

  • Cleveland Clinic Provider Profile (Dr. Timothy Miller): 4.9/5 stars (86 reviews)

What patients say

Patients praise

  • Physicians are frequently described as attentive, thorough, and good listeners
  • Patients feel valued and not rushed during appointments
  • High level of compassion and professional knowledge reported for primary care doctors
  • Consistent, long-term care satisfaction for many patients

Common complaints

  • Rude or unprofessional staff encounters
  • Difficulty getting staff to listen to concerns during some visits
  • Frustration with billing or payment processes in the express/urgent care clinic

In patients' words

"Dr. Cain is the reason I keep coming back to the Brunswick location. He is very thorough, kind and never makes you feel like you're rushed. Cleveland Clinic is lucky to have him."

Cleveland Clinic Provider Profile

"Went in today to express clinic today and was greeting by a very rude employee... she was completely rude, yelling across the lobby while patients were in there..."

LocalityBiz (Brunswick Family Health Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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