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Greater Cleveland Family Medicine

Primary Care • Brunswick, OH

What patients say

Patients praise

  • Physicians are frequently described as attentive, thorough, and good listeners
  • Patients feel valued and not rushed during appointments
  • High level of compassion and professional knowledge reported for primary care doctors
  • Consistent, long-term care satisfaction for many patients

Common complaints

  • Rude or unprofessional staff encounters
  • Difficulty getting staff to listen to concerns during some visits
  • Frustration with billing or payment processes in the express/urgent care clinic

In patients' words

"Dr. Cain is the reason I keep coming back to the Brunswick location. He is very thorough, kind and never makes you feel like you're rushed. Cleveland Clinic is lucky to have him."

— Cleveland Clinic Provider Profile

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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