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Brunswick Medical Center and 24-Hour Emergency Room

Emergency MedicineBrunswick, OH

★★★☆☆2.9/5123 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3.0 out of 5 stars (45 reviews)
  • Vitals: 2.4 out of 5 stars (N/A (not explicitly stated))
  • Foursquare/Apple Maps: 3.3 out of 5 stars (4 reviews)
  • Birdeye: 2.8 out of 5 stars (74 reviews (listed as Southwest General Emergency Room))

What patients say

Patients praise

  • Friendly and attentive staff in some cases
  • Clean and efficient facility experiences
  • Quick attention noted by some patients
  • Knowledgeable medical personnel

Common complaints

  • Long wait times
  • Perceived rudeness or lack of compassion from staff and physicians
  • Issues with billing and insurance application
  • Concerns regarding staff communication and professionalism

In patients' words

"All of the staff was very friendly, attentive and helped me to feel comfortable. Dr answered all my questions. Would recommend"

Birdeye Review

"It does not matter what time a day, how many patients there are, your waiting and waiting. It took an hour to just have someone come into the room let alone the doctor."

LocalityBiz Review

"Fast attention. Very nice helpful nurses. The care of the workers in Southwest emergency are far more attentive than any other place."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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