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Brunswick Medical Center and 24-Hour Emergency Room

Emergency Medicine • Brunswick, OH

★★★☆☆2.9/5123 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3.0/5 (45 reviews)
  • Vitals: 2.4/5
  • Foursquare/Apple Maps: 3.3/5 (4 reviews)
  • Birdeye: 2.8/5 (74 reviews)

What patients say

Patients praise

  • Friendly and attentive staff in some cases
  • Clean and efficient facility experiences
  • Quick attention noted by some patients
  • Knowledgeable medical personnel

Common complaints

  • Long wait times
  • Perceived rudeness or lack of compassion from staff and physicians
  • Issues with billing and insurance application
  • Concerns regarding staff communication and professionalism

In patients' words

"All of the staff was very friendly, attentive and helped me to feel comfortable. Dr answered all my questions. Would recommend"

— Birdeye Review

"It does not matter what time a day, how many patients there are, your waiting and waiting. It took an hour to just have someone come into the room let alone the doctor."

— LocalityBiz Review

"Fast attention. Very nice helpful nurses. The care of the workers in Southwest emergency are far more attentive than any other place."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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