Specialty Care Services | Bristol Health
Orthopedics • Bristol, CT
Ratings by platform
- Birdeye (Bristol Health Medical Care Center): 2.7/5 stars (40 reviews)
- Birdeye (Primary Care & Infectious Disease): 4.7/5 stars (33 reviews)
- Birdeye (OBGYN): 4.7/5 stars (63 reviews)
- Healthgrades: 59% patient recommendation rate (N/A)
- RateMDs: 2.8/5 stars (11 reviews)
- Vivian Health: 2.9/5 stars (12 reviews)
What patients say
Patients praise
- Appreciation for specific physicians and clinical staff professionalism
- Praise for attentive support staff in certain specialty clinics (e.g., OBGYN, Infectious Disease)
- Positive experiences with cleanliness and ease of check-in in specific areas
Common complaints
- Patient frustration with medical billing, debt, and lawsuits
- Reports of poor communication and difficult administrative experiences
- Some concerns regarding wait times and quality of care in emergency/specific departments
- Below-average patient experience ratings on select platforms
In patients' words
"Patients taken to court described baffling bills, confusing health plan rules, and frustrating and fruitless telephone calls to hospital billing offices... Even when they tried to resolve their outstanding bills, many said they couldn’t get answers."
— KFF Health News / CT Mirror"Extremely poor experience as brand new patients. Don't waste your time. Also, whomever is copying and pasting the response to call the Customer Care Line.....they don't call back or fix anything."
— Birdeye Review"Dr. Bloom and his M.A. instantly put my mind at ease, explained in detail my likely situation. We made a plan and followed it. I felt like I was in good hands."
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