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Modern Dentistry of New England

Dental Hygiene • Bristol, CT

What patients say

Patients praise

  • Friendly, professional, and kind office staff
  • Gentle, knowledgeable, and skilled dental care providers
  • Clean, safe, and comfortable office environments
  • Long-term patient loyalty and trust built over decades
  • Strong customer service and accommodating scheduling

Common complaints

  • Poor communication regarding costs and billing transparency
  • Rude or unprofessional customer service experiences with staff
  • Failure to resolve or respond to patient complaints in specific cases
  • Difficulty scheduling appointments or long wait times

In patients' words

"This has been bar far the best experience I've had with dentistry, I recommend 100%. They treat you like family"

— Dental Services of Bristol

"Friendly office staff, kind office manager, excellent hygienist and a thorough exam by Dr Ko."

— Bencivengo & Ko, DMD

"Instead, this place quoted me upwards of $10,000 for exigent work, said my insurance didn’t cover any of it (I checked, it does), refused to provide a written estimate breaking down the cost, and then stopped responding to me."

— Modern Dentistry of New England

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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