Bristol Regional Medical Center - Appalachian Orthopedics
Orthopedics • Bristol, CT
Ratings by platform
- U.S. News Doctor Finder: 5 out of 5 (for several individual surgeons) (Various (e.g., 101, 60, 41))
- Healthgrades (Bristol Regional Medical Center): 62% (patients who gave a 9 or 10)
- Surgeon Review (Dr. John Phillips): 5 out of 5 (29)
What patients say
Patients praise
- Knowledgeable and skilled surgeons
- Friendly and professional staff interactions
- Clear communication and explanation of procedures
- Convenient walk-in orthopedic urgent care options
- Effective pain relief following treatment
Common complaints
- Long wait times
- Rude or dismissive front desk staff
- Perceived lack of attentiveness from medical providers
In patients' words
"The women at the front desk was beyond rude and would rather watch tv and eat than help me get the car I need."
— LocalityBiz user review"Dr. Clark was kind and didn’t rush through my appointment. He explained to me what was going on and then he asked what questions I had."
— Orthopedic Reviews patient testimonial"He performed a hip replacement on my left hip more than three years ago and did a super job... He’s very kind, understanding, and professional."
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