Bridgeport Hospital
Urology • Bridgeport, CT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3/5 (806 reviews)
What patients say
Patients praise
- Specific individual urologists praised for exceptional bedside manner, compassion, and professionalism
- Strong patient rating for sub-specialties like Female Urology/Pelvic Medicine (4.5/5)
Common complaints
- Rude, dismissive, or incompetent office staff
- Rushed appointments and lack of clear communication from physicians
- Concerns regarding treatment effectiveness and quality of care
- Unsanitary office environment reported in specific instances
In patients' words
"4 stars for Dr. Small 1 star for your staff... The first time was almost identical in that I was asking a reasonable question and was delivered a rude response."
— Healthgrades review of Dr. Jeffrey Small"He is what a doctor should be and I HIGHLY recommend Dr. Rosoff without reservation! He is a fine doctor who has not forgotten that his patients are people..."
— Healthgrades review of Dr. James Rosoff"I had a horrible experience with this Doctor and his staff who are extremely unsympathetic... I rarely write reviews and have never been so put off my a doctor or their practice."
— Healthgrades review of Dr. Jeffrey RantaMore clinics in Bridgeport
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Patients praise: Prompt and helpful communication from some providers · Kind, efficient, and professional care reported by some patients.
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Bridgeport Hospital
Patients praise: Collaboration with Smilow Cancer Hospital at Yale New Haven providing access to comprehensive cancer care and clinical trials · High-performing ratings for specific cancer-related procedures (e.g., Leukemia, Lymphoma, & Myeloma).
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