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Primary Care & Family Medicine | Bridgeport, CT

Primary Care • Bridgeport, CT

What patients say

Patients praise

  • Highly skilled and knowledgeable physicians
  • Patients felt listened to and cared for
  • Effective diagnosis and treatment of conditions
  • Comfortable and patient-friendly office environments for some practices
  • Good communication and use of modern patient portal technology

Common complaints

  • Rude or dismissive staff and doctors
  • Unprofessional customer service and communication issues
  • Frequent appointment cancellations and scheduling difficulties
  • Long wait times or poor accessibility
  • Concerns regarding billing, insurance charges, and fees
  • Sanitation concerns in some office environments

In patients' words

"Dr. Shahid was actually able to gain his trust and confidence. My son was very sick and thanks to Dr. Shahid's kindness and patiences my son was properly diagnosed and treated."

— Healthgrades

"Today I went to follow up on a condition I may possibly have and the doctor who spoke to me was very rude and not understanding AT ALL."

— LocalityBiz

"The appointment was scheduled without any mention of issues. However, when I arrived, I was told that insurance would not cover it... The front desk staff was dismissive."

— LocalityBiz

"Love the fact that she is part of yale new haven health system and the technology employed for patient/doctor communications through my charts."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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