Yale New Haven Children's Hospital
Pediatrics • Bridgeport, CT
Ratings by platform
- CMS HCAHPS Survey Data (as reported by third-party health rating sites): 3/5 (806 reviews)
- MedicalRecords.com: 3.3/5 (122 reviews)
What patients say
Patients praise
- Some patients reported caring and attentive nursing staff
- Positive experiences with pediatric admission and treatment for specific respiratory issues
- Appreciation for professional and modern facility appearance in some areas
Common complaints
- Long wait times in the emergency department
- Perceived lack of clear communication from doctors
- Inadequate comfort and facilities in waiting areas (e.g., lack of vending, uncomfortable chairs)
- Frustration with hospital policies restricting visitor/parent overnight stays
In patients' words
"My son has reactive airway disease and was having difficulty breathing... He was eventually admitted into the pediatric hospital and received great care for the 2 nights we were there. All the nurses and doctors were caring and attentive."
— a-better-place.com"I came in at 10:30pm because my baby is very sick and left at 2am without being seen... I understand everyone there is in need of medical help but to think of having an infant waiting 4-5hrs in their car seat... is awful."
— a-better-place.comMore clinics in Bridgeport
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