Bridgeport Hospital & Burn Center
Laboratory Services • Bridgeport, CT
Ratings by platform
- CMS HCAHPS data (via Momentary Labs): 3/5 (806 reviews)
What patients say
Patients praise
- Adequate nurse communication reported by a majority of patients
- Good communication regarding discharge information
- Transparent billing practices noted by independent ratings groups
Common complaints
- Long emergency department wait times
- Concerns regarding staff communication and responsiveness
- Patient frustration with pain management and care delivery
- Below-average ratings for hospital quietness at night
In patients' words
"After hours waiting to be seen it took for me to ask at 12:30 when will she be seen because it’s getting late... By far the biggest waste of time and inconsideration for my daughter’s well being."
— Rehab.com user review"Wow what a bad experience, nurse ask me about my pain which is a 10waiting more than 2HRs with sciatica pain and lower back pain."
— Yelp user reviewMore clinics in Bridgeport
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Patients praise: professional and kind medical staff (doctors/nurses) · clean and well-maintained facility.
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Patients praise: Knowledgeable and professional dentists · Friendly and welcoming staff.
St. Vincent's Medical Center
Patients praise: Highly praised physicians noted for being knowledgeable, attentive, and caring · Effective bedside manner creating a comfortable, reassuring environment.
The Ayer Neuroscience Institute
Patients praise: Specialists collaborate on case reviews · Above-average patient communication regarding recovery at home.
Tallwood Urology & Kidney Institute
Patients praise: Prompt and helpful communication from some providers · Kind, efficient, and professional care reported by some patients.
Bridgeport Hospital
Patients praise: Collaboration with Smilow Cancer Hospital at Yale New Haven providing access to comprehensive cancer care and clinical trials · High-performing ratings for specific cancer-related procedures (e.g., Leukemia, Lymphoma, & Myeloma).
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