Bridgeport Hospital & Burn Center | Yale New Haven Health
Laboratory Services • Bridgeport, CT
Ratings by platform
- CMS HCAHPS data (via Momentary Labs): 3 out of 5 stars (806 surveys completed)
What patients say
Patients praise
- Adequate nurse communication reported by a majority of patients
- Good communication regarding discharge information
- Transparent billing practices noted by independent ratings groups
Common complaints
- Long emergency department wait times
- Concerns regarding staff communication and responsiveness
- Patient frustration with pain management and care delivery
- Below-average ratings for hospital quietness at night
In patients' words
"After hours waiting to be seen it took for me to ask at 12:30 when will she be seen because it’s getting late... By far the biggest waste of time and inconsideration for my daughter’s well being."
— Rehab.com user review"Wow what a bad experience, nurse ask me about my pain which is a 10waiting more than 2HRs with sciatica pain and lower back pain."
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