Senior Services | St. Vincent's Medical Center
Geriatrics • Bridgeport, CT
Ratings by platform
- CMS HCAHPS (via Momentary): 3 out of 5 stars (973 patient surveys)
- Healthgrades: 69% patient recommendation rate
What patients say
Patients praise
- Professional and caring staff (reported in some cases)
- Highly rated specialized care, particularly in chronic heart failure (CHF) clinics
- Cleanliness of the hospital overall is recognized as a strength by many patients
- Efficient medical care reported for some acute conditions like appendicitis
Common complaints
- Difficulty parking and traffic control in the visitor garage
- Long wait times in the Emergency Department
- Concerns regarding facility cleanliness and maintenance in specific areas like the cafeteria and bathrooms
- Reports of rude or unprofessional staff interactions
- Overcrowding in patient waiting areas
In patients' words
"The CHF clinic(chronic heart failure) was Awesome!!! They showed us what great medical care looks like!!! They took such wonderful care of my husband... They should be commended for the care, the great care & dedication, they give to their patients & their families."
— A-Better-Place.com"The hospital is clean. ALL employees encountered were caring and pleasant. No complaints on patient care or their staff. Three stars because the parking is horrific. There is no traffic control at the visitor parking garage."
— LocalityBiz.com"Went to the ER with stomach pain. Got put in a filthy overcrowded waiting room with people coughing and vomiting everywhere and no one being called in to see a doctor."
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