Internal Medicine of Greater New Haven
Internal Medicine • Branford, CT
Ratings by platform
- Official Website (Internal Medicine of Greater New Haven): 4.72/5 (65 reviews)
- Tebra: 4.9/5 (53 reviews)
What patients say
Patients praise
- Compassionate and thorough care from some providers
- Effective communication and explanation of health plans by doctors
- Helpful staff interactions reported by some patients
Common complaints
- Poor customer service in the billing department
- Difficulty communicating with providers via patient portal
- Frequent appointment cancellations or rescheduling by the practice
- Long hold times when calling the office
- Lack of follow-up regarding test results
- Reports of dismissive or condescending staff/providers
In patients' words
"Dr. Papernik was compassionate, intelligent and caring. I can’t say enough about him. He actively listened to my concerns..."
— Official Website Testimonial"8 months out from initial visit and 4 weeks from second, I’m done. I’ll go to an urgent care center or the ER if I need to rather than go back to IMGNH. This is unacceptable health care."
— Official Website TestimonialMore clinics in Branford
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