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Yale New Haven Health Urgent Care

Urgent Care • Branford, CT

★★★★★4.8/5213 reviews across 2 platforms

Ratings by platform

  • Solv: 4.7/5 (100 reviews)
  • Birdeye: 4.8/5 (113 reviews)

What patients say

Patients praise

  • Friendly and professional staff
  • Clean environment
  • Easy insurance acceptance
  • Kind and patient doctors/providers
  • Helpful and caring team
  • Efficient/short wait times (in some cases)

Common complaints

  • Cancellations due to staffing issues
  • Inability to message doctors directly via app

In patients' words

"The office staff were friendly and professional. The with easy access, and the environment was very clean. They accepted my insurance without any issues. The doctor was kind, patient, and took the time to answer all my questions. Overall, I had a very positive experience and would highly recommend this office."

— Solv health review

"Never happened They called me @8.30 and cancel , the person didn't show up to work"

— Solv health review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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