DOCS Medical Group
Urgent Care • Branford, CT
Ratings by platform
- GoHealth/Solv/Zocdoc: 4.9/5 (9,000 reviews)
- Solv/BestProsInTown: 4.6/5 (97 reviews)
- Solv: 4.7/5 (105 reviews)
What patients say
Patients praise
- Convenient weekend and extended hours availability
- Professional, kind, and caring medical staff/physicians
- Efficient and quick care for many patients
- Easy, online appointment scheduling and walk-in accessibility
- Thorough explanations and effective treatment plans
Common complaints
- Occasional long wait times
- Dissatisfaction with administrative processes (e.g., check-in, prescription handling)
- Instances of reported staff unhelpfulness or lack of empathy
- Facility cleanliness concerns reported in older reviews
In patients' words
"They kept me waiting in examing room for hour and half... The bathroom was discusting urine all over the toilet seat."
— DOCS Urgent Care patient reviewMore clinics in Branford
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Patients praise: Efficient and thorough medical care · Friendly, kind, and caring staff.
John D. Michalak, DMD
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M. Kurt Berky, DDS, PC
Patients praise: Friendly, caring, and professional staff members · Clean, well-organized, and modern office environments.
Branford Dental Care
Patients praise: Professional and caring staff · Clean office environment.
Branford Optometric Associates
Patients praise: Highly skilled and thorough optometrists (specifically Dr. Lynch and Dr. Hernandez) · Friendly and efficient clinical staff and technicians.
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